Here is the rest of the story.
When I emailed them telling them the painting was finished and asking for feedback, I absentmindedly forgot to attach the picture of the painting. My email's have a portrait in the signature line of a blue merle aussie that I had for many years. My clients saw this and thought that was how I painted the dog but never described it to me. I was having trouble getting in touch with them as they were in the process of closing on a house and moving. After reaching them they said the dog they wanted painted had brown eyes not blue and the face was mostly black. I asked them to send more pictures and tell me which they liked best. One of the pictures they sent was one I already had on file the one I painted. I went to my clients office and explained I was confused. I also took the painting I had done along for clarification.
He really liked the painting and asked me to get it ready for shipping. By the time I returned home, he had several other requests. Below are the visuals for all to see.